I have been in comunication with EVN for the last day or two about a bill which has just surfaced from 2006 and not been paid for 83 leva, I was cut off recentley before i got to Bulgaria for this 1 bill, even thiough I had been to the Evn offices in 2007 and paid up to date after getting cut off in 2007(thanks mr builder for plugging all your tools in and leaving the heaters on for the plaster to dry).I had to pay the bill to get reconnected along with 2 x 19 leva fees, 1 for reconnection and the other for same day connection. I have argued until I am blue in the face, but can't get anywhere .The lady was very nice and wrote/understood excellent English and claimed it was due to software improvements and this oversight has come to light nearly 3 years later. yeah but how can they get away with waiting 3 years and then asking for the money/cutting people off?Its not like I don't pay it, as my Kmet pays it (with the money I leave with them & receipts to prove) when a bill presented itself after the 2007 cut off. I was told by the kmet on arrival in May it was a big bill and they could not pay it from what I had left with them.......fair enough
However I did discover that the electric account could be credited with a deposit/ credit in advance by paying from the customers bank(me) direct to evn bank with the customer reference number linked to it. She confirmed it was not possible at the Evn offices. My bank (general societe express bank) has just informed me it will cost 0.50 leva per direct debit transaction, so that 2 ways to pay and NOT get cut off.
At last someone has seen sense.