Is it wireless, I mean can you connect to it with a laptop without using cables to the router?
I must admit I'm not that good either with this sort of thing, but my kindle did find the wifi connection, then I had to enter a password which our computers have to have to connect to the wifi, but it wouldn't connect right away, I just had to keep trying and then suddenly it worked, not sure why.
But if your kindle can't even find the wifi signal then I don't know what to suggest, but I am sure someone will be able to advise.
I hope so anyway
I have actually just downloaded the Kindle app for my pc by the way
http://www.amazon.com/gp/feature.html/r ... 1000426311
as the kindle is hubby's but now I can have the benefit of the books too if I want.
Bye for now