Good morning everyone - I am sure this has been posted elsewhere but hubby and I are feeling really positive this morning Having girded our loins in preparation for a dreadful ordeal at the immigration office in Sliven in an attempt to get our horrid white card converted to the new Lichna Carta - IT WAS A DODDLE. No trouble at all and we only have minimal language skills. HERE'S HOW:
Bypass the queues waiting outside and go to the security guy inside his little office. Say 'as iskum nova lichna carta molia'. He will point up the stairs and say 'ftori etage' or similar which means the second floor. Directly in front of the stairs on second (to us this would actually be the first floor but it has a sign saying 2 something) is an old door (not the shiny glass one to the right). Knock and go in. Two charming ladies there speak no english but just show them your old white card and they will understand. They dug out our old files from the previous application for the white card, transferred the data, told us to sit in the little photo booth there in the office and look at the camera. With a bit of gesticulation the lady got us positioned correctly, took the photo, asked us to sign on a computer pad thing and that was basically all. Oh I forgot - we had to go back outside the building to the cash office to pay. I asked her to write instructions for the bank clerk and she scribbled them on a slip of paper. With her note we had no problems at all paying for the service - 18 leva for about a month or 36 to get the cards in about 2 weeks. All in and out within an hour - and this was during the lunch hour!!!
Would advise everyone to do the same (can't speak for other Districts of course) and well done to the Sliven Municipality for getting their acts together and making it a good experience for a couple of old codgers.
By the way when we then went to the dreaded KAT to exchange our UK driving licences for Bulgarian ones (another story, but equally non-stressful) and mentioned we had just been to Immigration for the new Lichna Carta - they immediately pulled up our details on the computer screen and lo and behold our new number was there and helped the process wonderfully.