Here is the letter sent to the clients:
As the winter season is approaching and we at R Invest need to already supply fuel and update employees' salaries, we were expecting that you would transfer the maintenance due amounts on time. Most of you refused to pay the new maintenance fees, which we have requested from you due to the new economic situation, but they also haven't paid on time the current fee. Thus, we are unable to execute our obligations under the maintenance contract we have signed with all of you, and we intend to terminate the contract, considered 1st of November 2008, on the grounds of art.29 of the contract.
We appreciate that some of you has paid your fees on time, or for the whole period of the contract as have Chris xxxxxx, Pete xxxx, Paul xxxx, Michael xxxxx and Nigel xxxx Unfortunately, those finances are not enough to ensure the coming season. So, we are ready to return your money to accounts pointed by you.
The 24-hour security guard will be released and the building will be locked up. Please, contact me to agree on how you would get a key from the entrance door of the building.
We are really sorry about this situation but I am sure that you would understand our concerns.
Well I see that the developer is not keeping to client confidentiality, I have omitted their surnames. This development has no free facilities, common parts are often not heated in the winter, common parts rarely cleaned, and windows in common parts never cleaned, clients are still awaiting snagging, boilers dripping, and laminate peeling off doors. Most clients will not pay the increased charge. The fee is inline with the average in this area for the development without an increased charge attached. If anything I think that the fee should be reduced. There is an old guy as security often found supping alcohol in the local and not in the development. My friend lives in the development full time and is often locked out. If clients had their own key at least access would not be a problem.
I have the contact details of most of the owners, I believe this is a bluff as I can not visualise the development being locked up as this would mean that the restaurant would close and the local folks renting it also have a contract.