construction_help wrote:WE PAY EVERYTHING THROUGH EPAY THAT WAY YOU CAN SEE WHAT YOU OWE AND IF YOU WANT TO PAY IT YOU JUST CLICK IF YOU DONT WANT TO PAY YOU DONT HAVE TO. THAT WAY YOU CAN KEEP A TRACH IT THEN SENDS A EMAIL SO YOU HAVE A RECORD ASWELL OF WHAT YOU PAID. WOULD NOT SET A DIRECT DEBIT UP HEARD TO MANY PROBLEMS AND IF THE BILL IS WRONG YOU HAVENT GOT A CHANCE TO GET YOUR MONEY BACK OFF A COMPANY.
About direct debit I would agree. As for epay, maybe it has the makings of being a good system, but be warned, it isn't entirely reliable. You're right when you say you have the option of paying or not paying each bill, but it's been known for epay to send out incorrect notifications, for their e-mails not to correspond with the amount stated as owing when you log in to your epay account, and for that not to match what E.ON say you actually owe. We helped out a permanent expat resident with exactly that situation a few months ago. He'd used epay for a few months, and it seemed OK to him, but he had nothing to check it against as he wasn't seeing bills with meter readings on them. Problem sorted with a visit to see the folks in the regional HQ, and he's now gone back to paying in cash.
Really there is no substitute for seeing a monthly piece of paper from the supplier, showing not only levs and stotinki but also dates and meter readings. As things stand, that's the only way you can be sure your bills are right. You don't get that if you pay via epay, nor if you pay by direct debit.