Kaufland Varna....

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mandyjeancole
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Kaufland Varna....

Postby mandyjeancole » Thu Jul 22, 2010 12:39 pm

I very was very impressed with Kaufland (Varna) this week I returned a malfunctioning deep fat fryer i had purchased there in February & was half expecting a consumer rights battle at the front desk,when a smiling assistant excepted the said or should i say the Sad item without question returning the money that i had paid for it ..in full ..total time 2 minutes..Well done Kaufland '' I'm a Fan'' MJC

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marymo
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Postby marymo » Thu Jul 22, 2010 2:06 pm

Good for you in getting a result there....maybe that attitude from stores/shops will spread.

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mandyjeancole
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Postby mandyjeancole » Thu Jul 22, 2010 8:55 pm

Having heard of some horrendous stories from friends & Acquaintances who have tried to return goods of various descriptions I found Kauflands policy profoundly refreshing. MJC


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